About Us

Headquartered in Mumbai, India since 2007. Optus Research & Analytics is internationally recognized Research & Telecommunications company.

Optus Research & Analytics India combines advanced Telecommunications expertise and Consulting experience to add enduring value to organizations. Optus Research & Analytics Telecommunications India customers gain access to the combined capabilities of a result oriented Research and Data Telecommunications team from premier educational institutions in India. 

Our History

Headquartered in Mumbai, India since 2007. Optus Research & Analytics is internationally recognized Research & Telecommunications company. The India Head Office is situated in Mumbai, providing easy access to the most important population & centres supported by regional staff across the country and in other countries.

With services launched in 2007, Optus Research & Analytics operations provide access to the most dynamic and fast growing research hubs in the region.

In addition, we offer worldwide reach to our clients through key external partnerships and strategic alliances, with partners in the US, Europe. The combination of a relatively small, flexible research company, coupled with the ability to confidently manage very large projects allows us to move a project from initial planning stage to recruitment with dramatic speed.

Our People, Our Vision

Optus Research & Analytics’s key strength is our people. We’re committed hiring experienced professionals with local environment expertise.  Both in New York and internationally Optus Research & Analytics boasts some of the most experienced Project Managers and CRAs in the industry. 

Our vision to be recognized as the research & Telecommunications company, is a goal we get closer to reaching every day. In a recent Optus Research & Analytics survey of key decision makers at biopharmaceutical companies worldwide, all respondents who had partnered with Optus Research & Analytics before would recommend Optus Research & Analytics.


Optus Research & Analytics is one of the few organisations in the industry that have secured accreditation with the International Standards Organisation (ISO). As a result of our continued successful external audits, Optus Research & Analytics is proud to be a fully Quality Endorsed Company compliant to the ISO9001:2000 standard.

What this means for our customers is that you can expect at a minimum, a structured, professional approach to all phases of your project management with us. Ranging from administrative requirements, contract and operational issues through to reporting and communication needs.

Some of the variables we continually assess during the life of a project are the following :

Achievement of milestones within a project Cost management - budgets versus actuals
Client communication level and quality Timeliness of reporting
Cooperation level from sites Training requirements of project team
Quality Endorsed Company  

As part of maintenance of our Quality Management System, Optus Research & Analytics conducts its own semi-annual internal audits of all operational areas. We are externally audited annually for ISO re-certification and routinely audited on an ad hoc basis by clients with whom we work. Every audit is a valuable learning and training exercise from which we take something away to improve our services for the future.


Advances in technology are what drive the pace of globalisation in our industry. Access to critical project data in a timely and accurate fashion is often the difference between a highly successful project and an average one. Some of the technologies currently in use at Optus Research & Analytics that benefit our clients are:

Electronic Data Capture (EDC) – Medidata RAVE® is the flagship EDC solution at Optus Research & Analytics with several accredited study builders within our Biometrics department. With EDC, whether your site is in Bangalore, Sydney or New York, you get the same level of access to study progress at site level from the comfort of your own desktop.

Oracle Empirica Trace – Pharmacovigilance and safety management, whether in a clinical trial setting, or for marketed products, is not just a regulatory requirement, but a key component of R&D and product lifecycle management.

Clinical Trial Management System (CTMS) – Following adoption of Oracle Siebel CTMS in 2010, Optus Research & Analytics is now able to manage highly complex trials across any number of sites and countries with the same ease of reporting and management control as the smallest single site study. This also offers real-time web based reporting to clients anywhere in the world.

NetSuite Enterprise Resource Planning (ERP) – All Optus Research & Analytics associates and PMs are trained in Optus Research & Analytics’s cloud based ERP solution for optimal resource planning and utilisation across projects. This enables greater efficiency across multinational projects and a high level of automation in service delivery.